To find the desired comic easily within the extended collection we set up a faceted search. This search option uses filters and makes it easier for people to find what they are looking for. We linked the faceted search to keywords, series, authors, collections … by which the search results can be filtered and refined.
Behind the website you will find a large amount of automated emails and bulk actions. Changing the price of a certain serie to one and the same price? This no longer has to be done comic strip by comic strip but happens in bulk. This one example of automation eases the work of Ann and Rik so they can spend more time doing what they love.
You pay by bank transfer or online with Ingenico - super convenient. Thanks to the integration the payment status per order appears in the CMS. This way they know perfectly which packages can be send. Packages are send with bpost ànd tracking code. They enter the code in the CMS and the code is send automatically to the customer who can track his package.
A special treat for clients
There are three types of clients: ‘normal’, ‘VIP’ and ‘BIB’. After login you can keep track of your Reading List. Most people just do this for their own pleasure except when you’re a VIP or BIB client. VIP clients and libraries (BIB clients) pay a fixed sum in advance. In exchange they receive the comic strips added to their Reading List automatically at home.